San Francisco



When and where is ipsy Gen Beauty San Francisco 2018?

The event will take place July 21-22nd, 2018 at Fort Mason, Festival Pavilion, San Francisco, California. Event hours are Saturday 11AM-5PM and Sunday 11AM-3PM. Early Access add-on holders can enter one hour prior to the general admission start time each day at 10AM.

Who can attend ipsy Gen Beauty?

The event is open to beauty lovers of any age. All attendees over the age of 3 must have their own ticket. Any attendee under the age of 13 must be accompanied by a ticket-holding adult.

What does my ticket include?

Your ticket includes admission to both days of the event and a goodie bag full of amazing beauty products from most exhibiting brands and some sponsors. We highly encourage you to come both days and we recommend prioritizing your favorite brands while at the event, as experiencing each brand booth or receiving product from every brand is not guaranteed.

What are add-ons?

For ipsy Gen Beauty 2018 events, attendees have the option to purchase additional add-on perks or experiences to their general admission ticket purchase. The Early Access add-on will be available in limited quantity for our SF event. Add-ons can be purchased at the same time as your general admission ticket purchase or any time after provided the order matches the name and email of an existing general admission purchase. Orders will be verified by Tixr.

  • Early Access grants the ticket holder admission into ipsy Gen Beauty at 10AM each day, one hour earlier than general admission ticket holders.

Please note: add-ons do not grant access into the event without a general admission ticket purchase. ipsy Beauty Lab add-ons will not be available for SF dates.

Are tickets refundable?

All tickets including add-ons are non-refundable. ipsy Gen Beauty cannot guarantee the validity, provide support for, or take responsibility for tickets purchased through a third party re-sale.

Are tickets transferable?

If you are unable to attend you may give your ticket(s) to someone else. You can contact Tixr support here to have the name changed on your ticket provided you are the original ticket purchases. Last minute name changes 72 hours before the event cannot be guaranteed by Tixr.

Please keep in mind that complimentary tickets are not transferable for any reason.

How do I get a complimentary ticket?

If you are a creator, check out ipsy Open Studios at If you are already a member, you can email for more information.

Where can I find the schedule of events/creator meet-up times?

The full event schedule, including all creator meet-ups, will be available the week of the event or sooner. Appearing creators, brands, and events inside ipsy Gen Beauty may be changed, rescheduled, or cancelled without notice.

Will brands offer product for sale during the event?

Many brands do offer products for sale at the event. We recommend bringing both cash and a debit/credit card in case you see anything you love, as payment methods may vary from brand to brand.

Is ipsy Gen Beauty handicap accessible/ADA compliant?

During the operating hours of ipsy Gen Beauty there will be accessible entrances and limited seating to ADA standards. If you require additional assistance, please let us know before the event by emailing, or let us know in person at the event by visiting Guest Services or the EMT/medical station. Please note: Fort Mason does not have on-site wheelchair rentals.

Is there parking at Fort Mason? Where can I find directions to the event?

Please refer to the Fort Mason directions and parking information here.

Do I have to register my ticket at the event/is online registration available?

All tickets must be registered at the event, you can not pre-register online. The registration process must be completed before you enter the event, but does not need to be repeated after completion. Once registered you may leave and return to the event at any time during open hours. Once registered you are fully responsible for your credentials (all RFID and add-on wristbands), which will not be replaced for any reason and are required for re-entry into the event Saturday and Sunday. You may not remove the wristbands or tamper with them in any way. Doing so may result in removal from or denial of access to the event.

What do I need for registration?

Please bring your printed ticket(s), add-on confirmations if any, and a form of photo ID to ensure registration goes smoothly. If you can not print your ticket(s), you may show them on your phone provided your phone screen is not cracked.

Can someone register for me/can I register for someone else?

Tickets may only be registered by the ticket holder whose name appears on the ticket. If you believe you have a special circumstance which makes this impossible, please email at least 72 hours before the event weekend.

Can I bring water/snacks to the event?

You may bring a bottle of water and snacks to Fort Mason. There will also be drinks/food available for purchase during the event on site. If you have any dietary restrictions or allergies, we recommend bringing your own food in case food options at Fort Mason are limited for your needs.

Will there be a bag or coat check?

There will not be a bag or coat check at the event.